Returns & Damages

Firstly, please accept our apologies if you are in anyway unhappy with you order or have received an item damaged during delivery.

To report any problems, if you use WhatsApp, simply click on the Report a problem with this order link towards the bottom of your order confirmation email. From there you can send us photos of any damages etc. and a member of our customer care team will get back to you as soon as possible.

Alternatively we'd be really grateful if you could take a couple of minutes to complete the below form, and again we'll get right back to you:

Returns & Damages

Please enter your name below

Please check the size of the value you provided for Your name:, the maximum size for this field is 50 characters.

Your name: *

Please enter your order number as it appears on your email confirmation

Please check the size of the value you provided for Order number:, the maximum size for this field is 50 characters.

Order number: *

Please enter the email address you entered when you placed your order

Please check the size of the value you provided for Email address:, the maximum size for this field is 100 characters.

Email address: *

Please select a reason for the return below

Please check the size of the value you provided for Reason:, the maximum size for this field is 4000 characters.

Reason: *

No longer needed
Damaged items
Items missing
Other

Please enter all product codes affected

Please check the size of the value you provided for Product codes & quantities:, the maximum size for this field is 4000 characters.

Product codes & quantities: *

Please check the size of the value you provided for Notes:, the maximum size for this field is 4000 characters.

Notes: *